FAQs about Fire Restoration with SERVPRO

4/15/2022 (Permalink)

Call SERVPRO of Cass and St. Joseph counties for all your fire remediation needs! (269)-273-8777

Here are some frequently asked questions we get about our Fire Restoration services here at SERVPRO of Cass and St. Joseph counties.

• How long will the construction project take?
  • Each construction project is unique in size and scope, so the length of time to complete varies. We’ll provide you with a timeline and communicate with you regularly on the status of your project. Your participation in making certain decisions about your work also impacts the schedule.
• Will I have to be home all the time?
  • No, you do not need to be present while we work to repair your home. We will communicate regularly with you about the timeline and current stage of the project, so you are aware of the activities occurring on any given day.
• What is preloss condition?
  • Pre-loss condition represents the state your home or business was in before any damage occurred. SERVPRO strives to return your property to its original condition, “Like it never even happened.” We’ll use similar materials and processes that were used to originally build the area damaged to ensure a seamless transition from damaged to repaired.
• Do my belongings need to be moved away from the premises?
  • While some belongings may need moved out of the home, this is not always the case. In the event that your personal items need relocated while repairs are made, rest assured that SERVPRO is skilled in pack-out procedures. We’ll care for your items and return them once the space is ready for them again.

Call SERVPRO of Cass and St. Joseph counties for all your fire remediation needs! (269)-273-8777