SERVPRO of Cass & St. Joseph Counties is Truly Here to Help

6/1/2017 (Permalink)

SERVPRO of Cass & St. Joseph Counties takes pride in the community we serve. We want to do our part and make it the best it can be. Thank you, Linda, for these kind words. We are glad we could help make it “Like it never even happened.”

Customer Testimonial

“For 7 TO 10 DAYS I HAD RAW SEWAGE BEING PUMPED OUT OF MY SEWER PIPE BECAUSE THE LID CAME OFF FROM BUILT UP PRESSURE FROM A BLOCKAGE IN THE PIPE...WE FOUND OUT ON MEMORIAL WEEKEND... I HAD TO WAIT TILL TUESDAY TO CALL ANYONE... HOWEVER ON MONDAY I CALLED SERVPRO AND TALKED TO CHAD , I TOLD HIM I HAD INSURANCE AND THOUGHT I WAS COVERED. HE SAID HE WOULD BE HERE FIRST THING IN THE MORNING AT 9:00... HE SURE WAS, WE TALKED , HE LOOKED AT THE BASEMENT AND I CALLED MY INSURANCE AGENT.. WELL TO MUCH MY SURPRISE I WAS NOT COVERED FOR IT AT ALL..TALK ABOUT BEING DEVASTATED...CHAD SAID HIS MANAGER STEVE ?WAS COMING DOWN TO TALK TO ME ABOUT SETTING UP PAYMENTS..?BEING ON SOCIAL SECURITY SSI DISABILITY I WAS A LITTLE NERVOUS... BUT I TOLD CHAD TO PUT A LIEN ON MY HOUSE IF HE HAD TO..I HAD TO GET THAT MESS CLEANED UP..?IN A SHORT WHILE STEVE SHOWED UP..?HE CAME IN AND INTRODUCED HIMSELF AND PROCEEDED TO TELL ME LINDA THIS IS WHAT WE ARE GOING TO DO..WE ARE GOING TO DO THIS AT NO CHARGE TO YOU...I SAID WHAT !!?I started crying ,,,I COULDN'T BELIEVE IT!!!?WHAT A WONDERFUL GIFT ...I SAID OH THANK YOU SO MUCH ,I AM TRULY BLESSED....?THANK YOU SO MUCH STEVE , CHAD , AND THE YOUNG LADY THAT WAS HELPING?YOU ARE TRULY AWESOME  For 7 TO 10 DAYS I HAD RAW SEWAGE BEING PUMPED OUT OF MY SEWER PIPE BECAUSE THE LID CAME OFF FROM BUILT UP PRESSURE FROM A BLOCKAGE IN THE PIPE...WE FOUND OUT ON MEMORIAL WEEKEND... I HAD TO WAIT TILL TUESDAY TO CALL ANYONE... HOWEVER ON MONDAY I CALLED SERVPRO AND TALKED TO CHAD , I TOLD HIM I HAD INSURANCE AND THOUGHT I WAS COVERED. HE SAID HE WOULD BE HERE FIRST THING IN THE MORNING AT 9:00... HE SURE WAS, WE TALKED , HE LOOKED AT THE BASEMENT AND I CALLED MY INSURANCE AGENT.. WELL TO MUCH MY SURPRISE I WAS NOT COVERED FOR IT AT ALL..TALK ABOUT BEING DEVASTATED...CHAD SAID HIS MANAGER STEVE ?WAS COMING DOWN TO TALK TO ME ABOUT SETTING UP PAYMENTS..?BEING ON SOCIAL SECURITY SSI DISABILITY I WAS A LITTLE NERVOUS... BUT I TOLD CHAD TO PUT A LIEN ON MY HOUSE IF HE HAD TO..I HAD TO GET THAT MESS CLEANED UP..?IN A SHORT WHILE STEVE SHOWED UP..?HE CAME IN AND INTRODUCED HIMSELF AND PROCEEDED TO TELL ME LINDA THIS IS WHAT WE ARE GOING TO DO..WE ARE GOING TO DO THIS AT NO CHARGE TO YOU...I SAID WHAT !!?I started crying ,,,I COULDN'T BELIEVE IT!!!?WHAT A WONDERFUL GIFT ...I SAID OH THANK YOU SO MUCH ,I AM TRULY BLESSED....?THANK YOU SO MUCH STEVE , CHAD , AND THE YOUNG LADY THAT WAS HELPING?YOU ARE TRULY AWESOME ” -- Linda in Cassopolis, MI